Delete your account

If you created a Devoxal account (website, Mac app, or mobile), you can request that we delete it and the personal data we hold for that account.

How to request deletion

1. Email support@devoxal.com from the same address as your Devoxal account.
2. Use the subject line Account deletion request.
3. Include the account email and any devices / orgs you want covered.

Email deletion request

We will verify ownership and complete deletion within 30 days of a valid request. You will get a confirmation email when it is done.

What we delete

• Your account profile (email, name, auth identity)
• Cloud-synced session history tied to your account
• Voice calibration / account preferences we store for you
• Org memberships and invites associated with your user
• Mobile pairing / device links for your account

What may be retained (and for how long)

• Billing / tax records required by law — typically up to 7 years, then purged.
• Abuse / security logs needed to prevent fraud — typically up to 90 days.
• Data that lives only on your devices (Mac local history, API keys stored on your Mac) is under your control — uninstall the Mac app or clear local data separately.
• Third-party coding tools (Cursor, etc.) and model providers keep their own records under their policies; we cannot delete those.

After deletion

You will lose access to Devoxal on Mac, web, and mobile. Paid plans linked to the account stop. This cannot be undone — create a new account if you return later.

More detail: Privacy policy.